Updated the user account reactivation process so that users can reactivate their own account. |
- Allows users to reactivate their own accounts without having to go through their administrator.
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Fixed a bug causing the duplicate case check to not activate. |
- Ensures users are made aware of duplicate cases when case information is updated.
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Fixed a bug requiring users to enter a ‘Duplicate Continue Reason’ even if the case was not a duplicate. |
- Reduces burden on users by removing unnecessary data entry requirements.
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Added a link to the case number in the ‘Duplicate Case Check’ screen. |
- Reduces the steps taken by users to access and work cases flagged during the ‘Duplicate Case’ process.
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