CONTACT US

Questions about E-Verify? We’re here to help. You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.

E-Verify Support

The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9 and employment eligibility.

Contact E-Verify Support

We are available Monday through Friday, from 8 a.m. to 8 p.m. ET, except when the federal government is closed. For users with hearing and speech impairment, TTY phone is available 8:00 a.m. to 5:00 p.m. ET.

For Employers

Phone: 888-464-4218

TTY : 877-875-6028

Email: E-Verify@dhs.gov

For E-Verify Employer Agents

Phone: 888-464-4218

Phone (TTY - For hearing and speech impaired users): 877-875-6028

Email: E-VerifyEmployerAgent@dhs.gov

For Employees

Phone: 888-897-7781

TTY: 877-875-6028

Email: E-Verify@dhs.gov

Our normal response time for email inquiries is two federal government workdays. If we need more time to respond to your inquiry, we’ll contact you within two federal government workdays to explain why we need additional time and provide you with an estimated response time.

E-Verify Technical Support

E-Verify Technical Support is available to help if you experience problems accessing and using E-Verify.

We are available Monday through Friday, from 9 a.m. to 5 p.m. ET, except when the federal government is closed.

For Employers and E-Verify Employer Agents

Phone: 888-464-4218

E-Verify Login Support

You can reset your E-Verify password or login ID online at https://e-verify.uscis.gov/web.

myE-Verify and Self Check

The E-Verify call center is available to assist you with using myE-Verify, password resets, assistance with Self Check cases, and technical support.

We are available Monday through Friday, from 8 a.m. to 8 p.m. ET, except when the federal government is closed. TTY phone is available 8:00 a.m. to 5:00 p.m. ET.

myE-Verify and Self Check

Phone: 855-804-0296

Phone (TTY - For hearing and speech impaired users): 877-875-6028

Email myE-Verify: myEVerify@uscis.dhs.gov

Password Resets Technical Questions: myEVerifysupport@uscis.dhs.gov

Immigrant and Employee Rights Section (IER)

IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes.

For Employers

Phone: 800-255-8155

TTY: 800-237-2515

Email: ier@usdoj.gov

Website: http://www.justice.gov/ier

For Employees

Phone: 800-255-7688

TTY: 800-237-2515

Email: ier@usdoj.gov

Website: http://www.justice.gov/ier

IER accepts telephone calls and emails in any language, and has interpreters and translators available to assist.

Website Feedback

If you would like to provide feedback on this E-Verify.gov website, you may email us at E-VerifyWebmaster@uscis.dhs.gov

Do not send information about specific cases to this address. We only accept website-related comments.

Although we will read every email message within two business days, due to the number of messages, we may not respond to each message we receive.

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