February 2019

New Features and Updates for Direct Access Users

Improvement Description Benefit to Users
Performed start up procedures for E-Verify after the government reopened from the partial shutdown that changed the referral date for all TNC referred cases to January 28, 2019 and updated federal business days to display as weekend/holiday dates. Prevented premature closing of TNC referred cases during the partial government shutdown by:
  • Giving users more time to resolve their TNCs and
  • Removing the requirement for employers to enter the ‘Reason for Delay.’

New Features and Updates for Web Service Users

Improvement Description Benefit to Users
Implemented a change that prevents WS users from closing cases while in SSA Referred or SSA Case in Continuance statuses.
  • Reduces the number of errors received while SSA works to resolve these cases.
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